[dato: texts from March 2024, copied as they are. This page must be redone with today’s 4 rates (flexible 48 hours, flexible 5 days, non-refundable and long stay) before publishing]
Welcome to Castell Beach Aparthotel! Below we provide answers to frequently asked questions to help you plan your stay with us.
Policy - Non-refundable Cancellation
When the hotel receives the reservation, the full amount will be charged to your credit card. No refunds are allowed in case of cancellation, early departure or no-show (the reservation will only be held for the first night). If payment is refused, the hotel will cancel your reservation.
Policy - Flexible 5 day Cancellation
You can cancel free of charge up to 5 days before the arrival date. After that time, if you cancel the booking or do not show up on the day of arrival, we will charge the full amount of the booking to your card. If you leave early, the charges will be 100% of the entire booked stay. When booking 4 or more rooms, special cancellation and payment policies may apply.
Policy - Superflexible Cancellation 48 hours
You can cancel free of charge 48 hours before the arrival date. After that time, if you cancel or do not show up on the day of arrival, we will charge the full amount of the booking to your card. If you leave early, the charges will be 100% of the entire booked stay. When booking 4 or more rooms, special cancellation and payment policies may apply.
We hope this information has been helpful! If you need further assistance or information, please do not hesitate to contact us.
We look forward to welcoming you to Castell Beach Aparthotel!
We value our customers’ feedback and invite you to leave us more questions to publish in this section. In the following text box, you can send us your questions: [dato: there is no text box on today’s website]